Privacy Policy

Scope

This policy applies when you browse ePUBLISH INDIA, create a subscriber account, purchase or access scholarly content, contact support, or otherwise use the aggregation portal. Individual publishers and journals may maintain additional policies for services they control.

Information we collect

• Account and contact information, including name, email address, telephone number, affiliation, and billing details you provide.
• Transaction records such as order references, purchased content, payment status, invoice details, and refund history.
• Usage and technical information, including searches, content viewed, downloads, device and browser information, IP address, and security logs.
• Communications and support information that you send to us.

How we use information

• Provide accounts, subscriptions, purchases, downloads, search, and customer support.
• Process and reconcile payments, issue invoices, prevent fraud, and maintain financial records.
• Protect the portal, investigate misuse, and improve reliability, accessibility, and content discovery.
• Send service notices and, where permitted, relevant platform communications.
• Meet contractual, regulatory, tax, accounting, and legal obligations.

Payments

Online payments may be processed by Razorpay or another authorised payment service provider configured for the relevant publisher. Payment providers process payment credentials under their own privacy terms. ePUBLISH INDIA retains transaction references and status information needed to provide access and support, but does not intentionally store complete card credentials.

Sharing and processors

We may share information with the publisher responsible for purchased content, hosting and infrastructure providers, email and support services, payment processors, professional advisers, and public authorities where lawfully required. We do not sell personal information.

Cookies and local storage

The portal uses essential browser storage and similar technologies for authentication, security, cart contents, preferences, and service continuity. Optional analytics or communications technologies will be used only as permitted by applicable requirements.

Retention and security

Information is retained only for as long as reasonably needed for the purposes described above, including statutory financial records, dispute resolution, security, and enforcement. We use administrative and technical safeguards designed to protect information, although no internet service can guarantee absolute security.

Your choices and rights

• Review and update available account details.
• Request access, correction, or deletion of personal information, subject to identity verification and lawful retention requirements.
• Withdraw consent where processing depends on consent.
• Opt out of optional communications using the method provided in the message.
• Raise a privacy grievance using the contact details below.

Children and external links

The portal is intended for researchers, professionals, institutions, and adult subscribers. We do not knowingly seek personal information from children without appropriate authorisation. Links to publisher or third-party services are governed by those services' own policies.

Policy changes

We may update this policy when the platform, legal requirements, or service providers change. The revised version will be posted here with a new last-updated date. Material changes may also be communicated through the portal or registered contact details.